| 5755 |
2026-02-28 11:51 |
Hazel |
Customer |
14 |
Hardware/ Software |
|
HC15 |
|
|
|
| 5819 |
2026-03-01 10:38 |
Charlie |
Robert |
7.00 |
Dropped Keys |
|
49806 |
Dropped keys |
|
|
| 5822 |
2026-03-01 11:23 |
Charlie |
Jahangir |
7.00 |
Dropped Keys |
|
49813 |
Dropped key |
|
|
| 5828 |
2026-03-01 12:03 |
|
Customer |
6 |
Hardware/ Software |
|
SC70 |
|
|
|
| 5834 |
2026-03-01 12:42 |
Charlie |
Gemma |
10.00 |
Hardware/ Software |
|
49477 |
|
|
|
| 5837 |
2026-03-01 12:57 |
Charlie |
Jennie |
1.50 |
Printer Issue/ Media empty |
|
49347 |
Missing prints |
|
|
| 5844 |
2026-03-01 14:11 |
|
Customer |
0.75 |
Hardware/ Software |
|
SC72 |
|
|
|
| 5847 |
2026-03-01 14:58 |
Charlie |
Lucy |
1.50 |
Printer Issue/ Media empty |
|
49754 |
Missing prints |
|
|
| 5852 |
2026-03-01 15:41 |
jordan |
customer |
7.00 |
Hardware/ Software |
|
JH42 |
|
|
|
| 5858 |
2026-03-02 09:55 |
Kirsty |
Luke |
7.00 |
Faulty Keys |
|
49880 |
|
|
|
| 5867 |
2026-03-02 12:07 |
jordan |
customer |
10.00 |
Hardware/ Software |
26897 |
|
|
|
|
| 5875 |
2026-03-02 12:31 |
jordan |
customer |
10.00 |
Dirty Screen |
26904 |
|
|
|
|
| 5888 |
2026-03-02 14:32 |
Carl |
Customer |
10.00 |
Hardware/ Software |
26919 |
|
|
|
|
| 5890 |
2026-03-02 14:32 |
Kirsty |
Ryan |
10.00 |
Hardware/ Software |
|
48393 |
|
|
|
| 5894 |
2026-03-02 15:39 |
|
Saaid |
10 |
Dirty Screen |
|
49759 |
|
|
|
| 5908 |
2026-03-03 09:19 |
Stephen |
Customer |
10.00 |
Failed on Gov website |
|
50129 |
Failed on UK Passport website as photo is too bright, looks like sun is entering the booth - can we fit a longer curtain at this location? |
|
|
| 5921 |
2026-03-03 10:33 |
Stephen |
Montse |
10.00 |
Dirty Screen |
|
50243 |
|
|
|
| 5928 |
2026-03-03 11:10 |
Stephen |
Tom |
10.00 |
Failed on Gov website |
|
50076 |
Rejection for New Zealand passport, rejected due to passport office suggesting photo is scanned |
|
|
| 5929 |
2026-03-03 11:14 |
Stephen |
Jack |
14.00 |
Hardware/ Software |
|
50279 |
Order No: 21714 - Unable to cut 3 keys requested on customers order |
|
|
| 5931 |
2026-03-03 11:22 |
Stephen |
Monika |
12.16 |
Faulty Keys |
|
50061 |
Order No: 04949 - 3 keys cut by key machine are faulty |
|
|
| 5932 |
2026-03-03 11:34 |
Stephen |
Iwona |
10.00 |
Dirty Screen |
|
50281 |
|
|
|
| 5933 |
2026-03-03 11:42 |
Stephen |
Tianran |
10.00 |
Dirty Screen |
|
50077 |
|
|
|
| 5935 |
2026-03-03 11:59 |
Stephen |
Declan |
14.00 |
Hardware/ Software |
|
50292 |
Order No: 16890 - unable to cut keys on customers order |
|
|
| 5954 |
2026-03-03 14:06 |
Stephen |
Harrison |
7.00 |
Hardware/ Software |
|
50351 |
Order No: 10186 - Unable to cut 1 key on customers order |
|
|
| 5959 |
2026-03-03 14:45 |
Stephen |
Yvonne |
10.00 |
Hardware/ Software |
|
50276 |
|
|
|
| 5983 |
2026-03-03 16:38 |
Barry |
Customer |
10.00 |
Printer Issue/ Media empty |
|
BS131 |
Printer oom |
|
|
| 5989 |
2026-03-03 17:22 |
Stephen |
Craig |
14.00 |
Faulty Keys |
|
50452 |
Refund 1/2 |
|
|
| 5990 |
2026-03-03 17:23 |
Stephen |
Craig |
7.00 |
Faulty Keys |
|
50452 |
Refund 2/2 |
|
|
| 5996 |
2026-03-04 09:34 |
Stephen |
Julia |
10.00 |
User/ No change given |
|
50523 |
Paid for Photo for under 5 in Booth |
|
|
| 6000 |
2026-03-04 09:50 |
Stephen |
Anne-Sophie |
10.00 |
Failed on Gov website |
|
50477 |
French Passport Photo Rejection |
|
|
| 6003 |
2026-03-04 10:12 |
Stephen |
Louise |
12.16 |
Hardware/ Software |
|
50531 |
Order No: 01117 - customer received 1 key on order |
|
|
| 6006 |
2026-03-04 10:15 |
Stephen |
Sam |
10.00 |
Hardware/ Software |
|
50534 |
|
|
|
| 6009 |
2026-03-04 10:34 |
Stephen |
Jon |
18.00 |
Printer Issue/ Media empty |
|
50544 |
Jura 1 printing with white lines on prints at the top of each print - can this be checked? |
|
|
| 6015 |
2026-03-04 11:34 |
Stephen |
Sophie |
10.00 |
Hardware/ Software |
|
49909 |
Looks like sun is shining into the booth. can we fit a longer curtain in the booth |
|
|
| 6017 |
2026-03-04 11:58 |
Stephen |
Bonny |
3.25 |
User/ No change given |
|
50560 |
Customer order printed blank. customer care offered refund to customer |
|
|
| 6021 |
2026-03-04 12:08 |
Stephen |
John |
14.00 |
Faulty Keys |
|
50046 |
Order No: 20827 - 3 keys cut by key machine are faulty |
|
|
| 6027 |
2026-03-04 12:43 |
Stephen |
Kirsten |
12.00 |
Hardware/ Software |
|
50632 |
|
|
|
| 6047 |
2026-03-04 14:48 |
Stephen |
Robert |
10.00 |
Dirty Screen |
|
50668 |
|
|
|
| 6052 |
2026-03-04 15:14 |
Stephen |
Ankit |
10.00 |
Hardware/ Software |
|
50616 |
Photo Rejection for UAE Employment Visa |
|
|
| 6066 |
2026-03-04 17:26 |
Stephen |
Huw |
7.00 |
Hardware/ Software |
|
50751 |
Order No: 4821 - unable to allocate 1 key to customers order |
|
|
| 6071 |
2026-03-05 08:59 |
Stephen |
Russell |
14.00 |
Hardware/ Software |
|
50755 |
Order No: 15190 - Unable to cut 3 keys on customers order |
|
|
| 6072 |
2026-03-05 09:05 |
Stephen |
David |
7.00 |
Hardware/ Software |
|
50757 |
Order No: 18184 - Unable to cut key customer requested |
|
|
| 6078 |
2026-03-05 10:04 |
Stephen |
Toby |
10.00 |
Failed on Gov website |
|
50788 |
|
|
|
| 6082 |
2026-03-05 10:46 |
Stephen |
Rebecca |
10.00 |
Hardware/ Software |
|
43964 |
|
|
|
| 6085 |
2026-03-05 11:01 |
Stephen |
Liam |
3.00 |
User/ No change given |
|
50822 |
Refund for customers change - paid in £10.00 for 1 key - can we check if a no change sticker is on this machine |
|
|
| 6098 |
2026-03-05 12:24 |
Stephen |
Jason |
8.25 |
Hardware/ Software |
|
50744 |
Order did not complete on Kiosk - Refund 1/2 |
|
|
| 6099 |
2026-03-05 12:25 |
Stephen |
Jason |
8.25 |
Hardware/ Software |
|
50744 |
Order did not complete on Kiosk - Refund 2/2 |
|
|
| 6109 |
2026-03-05 14:05 |
jordan |
customer |
10.00 |
Printer Issue/ Media empty |
|
JH13 |
|
|
|
| 6118 |
2026-03-05 15:17 |
Stephen |
Tammy |
12.00 |
Hardware/ Software |
|
50045 |
|
|
|
| 6124 |
2026-03-05 16:21 |
Stephen |
Adam |
10.00 |
Hardware/ Software |
|
50904 |
Printer out of order on Booth |
|
|
| 6130 |
2026-03-06 09:13 |
Stephen |
Gift |
10.00 |
Hardware/ Software |
|
50790 |
|
|
|
| 6133 |
2026-03-06 09:18 |
Stephen |
Richard |
10.00 |
Hardware/ Software |
|
50939 |
Refund 1/2 |
|
|
| 6134 |
2026-03-06 09:20 |
Stephen |
Richard |
10.00 |
Hardware/ Software |
|
50939 |
Refund 2/2 |
|
|
| 6135 |
2026-03-06 09:27 |
Nick Clough |
- |
9.49 |
Hardware/ Software |
|
MG 3158 |
no image attached |
|
|
| 6136 |
2026-03-06 09:33 |
Stephen |
Ameen |
1.00 |
User/ No change given |
|
50958 |
Customer paid £15.00 into key machine for 3 keys, refund for £1.00 change |
|
|
| 6137 |
2026-03-06 09:36 |
Nick Clough |
- |
19.99 |
Hardware/ Software |
|
MG 3235 |
Mug without Image |
|
|
| 6139 |
2026-03-06 09:40 |
Nick Clough |
- |
19.99 |
Hardware/ Software |
|
MG 2706 |
Missing Image |
|
|
| 6148 |
2026-03-06 10:18 |
Stephen |
Purushottam |
7.00 |
Faulty Keys |
|
50976 |
Order No: 2755 - 1 key cut by key machine is faulty |
|
|
| 6149 |
2026-03-06 10:41 |
Stephen |
Leigha |
6.99 |
Hardware/ Software |
|
50793 |
Customer Care asked for us to process refund for delivery cost due to not meeting SLA for next day delivery |
|
|
| 6156 |
2026-03-06 11:37 |
Stephen |
Joao |
10.00 |
Hardware/ Software |
|
51051 |
Booth Counted Down to 0 but did not take photo |
|
|
| 6158 |
2026-03-06 11:57 |
Stephen |
Fiona |
10.00 |
Failed on Gov website |
|
47592 |
Photo rejection for Irish Passport |
|
|
| 6173 |
2026-03-06 13:59 |
|
Customer |
4.90 |
Printer Issue/ Media empty |
|
SC74 |
|
|
|
| 6174 |
2026-03-06 13:59 |
Carl |
Customer |
14.00 |
Hardware/ Software |
|
CD999 |
|
|
|
| 6191 |
2026-03-06 15:52 |
Phoebe |
- |
6 |
Hardware/ Software |
|
PH26 |
Call back ref PH26 |
|
|
| 6198 |
2026-03-06 17:26 |
Stephen |
Angus |
10.00 |
Hardware/ Software |
|
50950 |
|
|
|
| 6251 |
2026-03-08 11:23 |
|
Ciaran |
£10.00 |
Printer Issue/ Media empty |
|
51148 |
|
|
|
| 6253 |
2026-03-08 11:40 |
|
Kate |
£10.00 |
Printer Issue/ Media empty |
|
51246 |
|
|
|
| 6255 |
2026-03-08 12:06 |
|
Lucy |
£10.80 |
Printer Issue/ Media empty |
|
51282 |
|
|
|
| 6266 |
2026-03-08 13:34 |
|
Pardeep |
£10.00 |
Failed on Gov website |
|
50982 |
|
|
|
| 6269 |
2026-03-08 14:07 |
|
Katie |
£3.20 |
Printer Issue/ Media empty |
|
51162 |
|
|
|
| 6271 |
2026-03-08 14:11 |
|
Rosie |
£10.00 |
Failed on Gov website |
|
51163 |
|
|
|
| 6275 |
2026-03-08 14:25 |
|
Giuseppe |
£10.00 |
Failed on Gov website |
|
51236 |
|
|
|
| 6279 |
2026-03-08 14:31 |
|
Julien |
£10.00 |
Failed on Gov website |
|
51288 |
|
|
|
| 6304 |
2026-03-09 10:09 |
Kirsty |
Karen |
10.00 |
Hardware/ Software |
|
51337 |
|
|
|
| 6305 |
2026-03-09 10:17 |
Kirsty |
Donna |
14.00 |
Dropped Keys |
|
51435 |
|
|
|
| 6312 |
2026-03-09 10:51 |
Kirsty |
Nichola |
10.00 |
Dirty Screen |
|
51278 |
|
|
|
| 6315 |
2026-03-09 11:00 |
Kirsty |
Nasima |
7.00 |
Faulty Keys |
|
51462 |
|
|
|
| 6317 |
2026-03-09 11:03 |
Kirsty |
Carolyn |
14.00 |
Faulty Keys |
|
51463 |
|
|
|
| 6326 |
2026-03-09 11:36 |
Kirsty |
Paul |
14.00 |
Dropped Keys |
|
51491 |
|
|
|
| 6328 |
2026-03-09 11:40 |
Kirsty |
Jacqi |
7.00 |
Faulty Keys |
|
51495 |
|
|
|
| 6334 |
2026-03-09 12:19 |
Kirsty |
Farzad |
7.00 |
Faulty Keys |
|
51108 |
|
|
|
| 6338 |
2026-03-09 12:32 |
Kirsty |
Ian |
14.00 |
Faulty Keys |
|
51267 |
|
|
|
| 6341 |
2026-03-09 12:55 |
Kirsty |
Michelle |
14.00 |
Faulty Keys |
|
38086 |
|
|
|
| 6349 |
2026-03-09 13:51 |
Kirsty |
Linda |
0.75 |
Hardware/ Software |
|
51584 |
|
|
|
| 6353 |
2026-03-09 14:00 |
Nick Clough |
Phil Green |
17.99 |
Hardware/ Software |
|
KH04 |
no image |
|
|
| 6355 |
2026-03-09 14:09 |
Kirsty |
Emma |
14.00 |
Faulty Keys |
|
51481 |
|
|
|
| 6381 |
2026-03-09 17:09 |
Carl |
Customer |
10.00 |
Failed on Gov website |
27319 |
|
|
|
|
| 6396 |
2026-03-10 09:06 |
Stephen |
Prabhu |
14.00 |
Hardware/ Software |
|
51720 |
Order No: 02596 - Unable to cut 3 keys on customers order |
|
|
| 6404 |
2026-03-10 10:14 |
Stephen |
Abdullah |
10.00 |
Dirty Screen |
|
51758 |
|
|
|
| 6417 |
2026-03-10 11:39 |
Stephen |
Sophie |
10.00 |
Dirty Screen |
|
51722 |
|
|
|
| 6424 |
2026-03-10 12:43 |
Stephen |
Tracie |
10.00 |
Failed on Gov website |
|
51868 |
Photo Rejected for Northern Ireland Driving Licence, photo taken by booth looks too bright, looks like sunlight may be entering the booth, can a longer curtain be fitted here |
|
|
| 6444 |
2026-03-10 15:22 |
Stephen |
Donna |
7.00 |
Dropped Keys |
|
51909 |
Refund for 1 key dropped into key machine |
|
|
| 6454 |
2026-03-11 09:15 |
Kirsty |
Aimea |
8.00 |
Payment Issue |
|
51975 |
|
|
|
| 6455 |
2026-03-11 10:16 |
Kirsty |
Cathy |
3.20 |
Printer Issue/ Media empty |
|
51923 |
|
|
|
| 6476 |
2026-03-11 12:47 |
Kirsty |
Debbie |
3.20 |
Printer Issue/ Media empty |
|
52146 |
|
|
|
| 6509 |
2026-03-12 09:49 |
Stephen |
Emma |
19.99 |
Hardware/ Software |
|
52244 |
Mug Ordered and Produced by ICE - Customer unhappy with quality of print on Mug |
|
|
| 6526 |
2026-03-12 11:25 |
Stephen |
Bharat |
2.20 |
Hardware/ Software |
|
52253 |
Refund 1/2 |
|
|
| 6527 |
2026-03-12 11:25 |
Stephen |
Bharat |
2.20 |
Hardware/ Software |
|
52253 |
Refund 2/2 |
|
|
| 6539 |
2026-03-12 12:44 |
Stephen |
Gaye |
4.50 |
Printer Issue/ Media empty |
|
52302 |
|
|
|
| 6557 |
2026-03-12 15:04 |
jordan |
customer |
2.90 |
Hardware/ Software |
|
JH03 1/2 |
|
|
|
| 6559 |
2026-03-12 15:06 |
jordan |
customer |
2.90 |
Hardware/ Software |
|
JH03 2/2 |
|
|
|
| 6562 |
2026-03-12 15:59 |
Nick Clough |
Martha |
17.99 |
Hardware/ Software |
|
KH05 |
No image |
|
|
| 6569 |
2026-03-12 16:34 |
Stephen |
Jenny |
10.40 |
Hardware/ Software |
|
45507 |
Refund 1/3 |
|
|
| 6570 |
2026-03-12 16:35 |
Stephen |
Jenny |
10.40 |
Hardware/ Software |
|
45507 |
Refund 2/3 |
|
|
| 6571 |
2026-03-12 16:36 |
Stephen |
Jenny |
10.40 |
Hardware/ Software |
|
45507 |
Refund 3/3 |
|
|
| 6572 |
2026-03-12 16:43 |
Carl |
Customer |
7.00 |
Hardware/ Software |
|
CD565 |
|
|
|
| 6578 |
2026-03-13 09:26 |
Charlie |
Leighsha |
7.50 |
Printer Issue/ Media empty |
|
51740 |
Missing order |
|
|
| 6579 |
2026-03-13 09:27 |
Charlie |
Leighsha |
7.50 |
Printer Issue/ Media empty |
|
51740 |
Missing Order |
|
|
| 6580 |
2026-03-13 09:33 |
Charlie |
Ewan |
7.00 |
Dropped Keys |
|
52487 |
Failed to cut keys |
|
|
| 6611 |
2026-03-13 14:35 |
Charlie |
Iveta |
7.00 |
User/ No change given |
|
52629 |
Coin Jam |
|
|
| 6612 |
2026-03-13 14:39 |
Charlie |
Michelle |
4.00 |
Printer Issue/ Media empty |
|
52630 |
Prints came out black - Kiosk out of service |
|
|
| 6619 |
2026-03-13 15:29 |
Charlie |
Devon |
4.50 |
Printer Issue/ Media empty |
|
52606 |
Lines on prints |
|
|
| 6652 |
2026-03-14 12:43 |
Stephen |
Customer |
6.00 |
User/ No change given |
|
SW201 |
Paid for Fun Photo in error, wanted UK Passport |
|
|
| 6683 |
2026-03-14 17:39 |
carole |
customer |
6.00 |
Hardware/ Software |
|
CR10 |
|
|
|
| 6686 |
2026-03-15 09:36 |
|
Vaidehee |
£10.00 |
Dirty Screen |
|
52496 |
|
|
|
| 6688 |
2026-03-15 09:52 |
|
Charlotte |
£6.75 |
Printer Issue/ Media empty |
|
52620 |
|
|
|
| 6697 |
2026-03-15 11:18 |
Nick Clough |
- |
43.20 |
Printer Issue/ Media empty |
|
NC33 |
flash marks on all prints. set oos |
|
|
| 6699 |
2026-03-15 11:23 |
|
Yusurf |
£10.00 |
Printer Issue/ Media empty |
|
52660 |
|
|
|
| 6700 |
2026-03-15 11:38 |
|
Nicola |
£2.40 |
Printer Issue/ Media empty |
|
52740 |
|
|
|
| 6709 |
2026-03-15 12:29 |
|
Shazia |
£12.00 |
Dirty Screen |
|
52436 |
|
|
|
| 6734 |
2026-03-16 09:08 |
Kirsty |
Alice |
10.00 |
Dirty Screen |
|
53048 |
|
|
|
| 6735 |
2026-03-16 09:36 |
Kirsty |
Mark |
0.90 |
Printer Issue/ Media empty |
|
53001 |
Printer unavailable |
|
|
| 6740 |
2026-03-16 09:55 |
Kirsty |
Patrycja |
10.00 |
Failed on Gov website |
|
53078 1/2 |
photos coming out really dark with shadows |
|
|
| 6741 |
2026-03-16 09:56 |
Kirsty |
Patrycja |
10.00 |
Failed on Gov website |
|
53078 2/2 |
|
|
|
| 6746 |
2026-03-16 10:12 |
Kirsty |
Ellie |
6.75 |
Hardware/ Software |
|
53070 |
|
|
|
| 6747 |
2026-03-16 10:25 |
Kirsty |
Hayley |
4.05 |
Printer Issue/ Media empty |
|
52951 |
Printer Unavailable |
|
|
| 6750 |
2026-03-16 10:47 |
Kirsty |
customer |
3.25 |
Hardware/ Software |
|
52694 |
|
|
|
| 6751 |
2026-03-16 10:48 |
Kirsty |
customer |
3.25 |
Hardware/ Software |
|
52694 |
|
|
|
| 6757 |
2026-03-16 11:13 |
Kirsty |
Shannah |
15.75 |
Printer Issue/ Media empty |
|
52839 |
Printer Unavailable |
|
|
| 6766 |
2026-03-16 12:09 |
Kirsty |
Jessica |
2.25 |
Printer Issue/ Media empty |
|
52615 |
|
|
|
| 6767 |
2026-03-16 12:12 |
Kirsty |
Ali |
3.00 |
Payment Issue |
|
52932 |
|
|
|
| 6772 |
2026-03-16 12:31 |
Kirsty |
Sophie |
2.75 |
User/ No change given |
|
52695 |
|
|
|
| 6776 |
2026-03-16 12:50 |
Kirsty |
Shannon |
29.40 |
Printer Issue/ Media empty |
|
52454 |
|
|
|
| 6777 |
2026-03-16 12:59 |
Kirsty |
Sarah |
10.00 |
Dirty Screen |
|
52799 |
|
|
|
| 6785 |
2026-03-16 13:48 |
Kirsty |
Paula |
1.80 |
Printer Issue/ Media empty |
|
53019 |
|
|
|
| 6786 |
2026-03-16 14:03 |
Kirsty |
Christophe |
10.00 |
Failed on Gov website |
|
53023 |
|
|
|
| 6787 |
2026-03-16 14:05 |
Kirsty |
Carolina |
0.80 |
Hardware/ Software |
|
52912 |
|
|
|
| 6793 |
2026-03-16 14:51 |
Kirsty |
Lacey |
3.25 |
User/ No change given |
|
52934 |
|
|
|
| 6796 |
2026-03-16 15:01 |
Kirsty |
Laura |
6.00 |
Hardware/ Software |
|
52883 |
|
|
|
| 6798 |
2026-03-16 15:10 |
Kirsty |
Mike |
14.00 |
Dropped Keys |
|
52936 |
|
|
|
| 6799 |
2026-03-16 15:19 |
Kirsty |
Aufran |
14.00 |
Faulty Keys |
|
52643 |
|
|
|
| 6804 |
2026-03-16 16:25 |
Nick Clough |
- |
10 |
Dirty Screen |
|
NC36 |
dirty screen |
|
|
| 6806 |
2026-03-16 16:56 |
Kirsty |
Roberta |
10.00 |
Dirty Screen |
|
53219 |
|
|
|
| 6812 |
2026-03-16 17:20 |
Kirsty |
Sue |
14.00 |
Faulty Keys |
|
53184 |
|
|
|
| 6823 |
2026-03-17 09:58 |
Kirsty |
Leoni |
10.00 |
Dirty Screen |
|
53065 |
|
|
|
| 6835 |
2026-03-17 10:58 |
Kirsty |
Joel |
14.00 |
Faulty Keys |
|
53257 |
1 key bent other 2 didn't dispense |
|
|
| 6848 |
2026-03-17 12:14 |
Kirsty |
Madeleine |
5.25 |
Printer Issue/ Media empty |
|
53395 1/2 |
|
|
|
| 6851 |
2026-03-17 12:18 |
Kirsty |
Madeleine |
5.25 |
Hardware/ Software |
|
53395 2/2 |
|
|
|
| 6852 |
2026-03-17 12:33 |
Kirsty |
Andrew |
14.00 |
Dropped Keys |
|
53293 |
dropped keys |
|
|
| 6863 |
2026-03-17 13:43 |
Kirsty |
Peter |
7.00 |
Dropped Keys |
|
53359 |
|
|
|
| 6867 |
2026-03-17 13:57 |
Kirsty |
Chinenye |
10.00 |
Hardware/ Software |
|
53378 |
|
|
|
| 6871 |
2026-03-17 14:05 |
Kirsty |
Marion |
3.00 |
Hardware/ Software |
|
53383 |
|
|
|
| 6875 |
2026-03-17 14:30 |
jordan |
customer |
14.00 |
Dropped Keys |
|
JH29 |
|
|
|
| 6877 |
2026-03-17 14:35 |
Kirsty |
Alexandra |
12.00 |
Dirty Screen |
|
53389 |
|
|
|
| 6880 |
2026-03-17 14:52 |
Kirsty |
Zhao Li |
10.00 |
Dirty Screen |
|
53396 |
|
|
|
| 6883 |
2026-03-17 15:05 |
Kirsty |
Martin |
14.00 |
Faulty Keys |
|
53004 |
|
|
|
| 6902 |
2026-03-18 09:10 |
Barry |
Customer |
10.00 |
Hardware/ Software |
|
BS132 |
404 oops error |
|
|
| 6932 |
2026-03-18 12:45 |
Kirsty |
Talent |
10.00 |
Hardware/ Software |
|
53516 |
|
|
|
| 6964 |
2026-03-18 16:32 |
Hazel |
Customer |
10 |
Hardware/ Software |
|
HC16 |
Countdown to 0 |
|
|
| 6988 |
2026-03-19 10:17 |
Hazel |
Customer |
12 |
Payment Issue |
|
HC17 |
|
|
|
| 6995 |
2026-03-19 11:08 |
Charlie |
Declan |
10.00 |
Dirty Screen |
|
53655 |
Dirty screen |
|
|
| 7003 |
2026-03-19 12:08 |
jordan |
customer |
28.00 |
Hardware/ Software |
27763 |
|
|
|
|
| 7025 |
2026-03-19 14:37 |
Charlie |
Solomon |
10.00 |
Hardware/ Software |
|
53766 |
Failed to take photo |
|
|
| 7037 |
2026-03-19 16:18 |
Nick Clough |
- |
17.99 |
Hardware/ Software |
|
KH06 |
No Image |
|
|
| 7038 |
2026-03-19 16:26 |
Charlie |
customer |
6.00 |
Hardware/ Software |
|
CV2 |
|
|
|
| 7045 |
2026-03-19 17:36 |
Phoebe |
- |
10 |
Hardware/ Software |
|
PH 35 |
Call back - back light not working |
|
|
| 7050 |
2026-03-20 09:18 |
Stephen |
Customer |
18.90 |
Hardware/ Software |
|
SW203 |
|
|
|
| 7052 |
2026-03-20 09:52 |
Charlie |
Felipe |
14.00 |
Dropped Keys |
|
53887 |
Dropped and faulty keys |
|
|
| 7061 |
2026-03-20 10:56 |
Charlie |
Dave |
7.00 |
Dropped Keys |
|
53922 |
Dropped key |
|
|
| 7068 |
2026-03-20 11:50 |
Charlie |
Heidi |
1.60 |
Printer Issue/ Media empty |
|
53946 |
Lines on prints |
|
|
| 7081 |
2026-03-20 13:33 |
Charlie |
Sam |
14.00 |
Faulty Keys |
|
53861 |
Faulty keys |
|
|
| 7082 |
2026-03-20 13:35 |
jordan |
customer |
10.00 |
User/ No change given |
|
JH32 |
Tried to get a picture of a baby by holding it up to the camera |
|
|
| 7088 |
2026-03-20 14:58 |
Charlie |
Vicki |
4.50 |
Printer Issue/ Media empty |
|
52928 |
Blurry prints |
|
|
| 7097 |
2026-03-20 17:14 |
Charlie |
Lauren |
10.00 |
Printer Issue/ Media empty |
|
53973 |
Didnt get photos |
|
|
| 7107 |
2026-03-21 11:25 |
Hazel |
-- |
12 |
User/ No change given |
|
HC18 |
Though he could upload pic from phone. |
|
|
| 7135 |
2026-03-22 10:18 |
|
Ava |
£10.00 |
Dirty Screen |
|
54071 |
|
|
|
| 7137 |
2026-03-22 10:52 |
|
Mark |
£9.00 |
User/ No change given |
|
54194 |
|
|
|
| 7139 |
2026-03-22 11:08 |
|
Kashif |
£14.00 |
Faulty Keys |
|
54193 |
|
|
|
| 7142 |
2026-03-22 11:24 |
|
Daisy |
£10.00 |
Printer Issue/ Media empty |
|
54185 |
|
|
|
| 7145 |
2026-03-22 11:48 |
|
Customer |
10 |
Hardware/ Software |
|
SC78 |
|
|
|
| 7148 |
2026-03-22 11:56 |
|
Katiane |
£9.00 |
Printer Issue/ Media empty |
|
54008 |
|
|
|
| 7154 |
2026-03-22 13:10 |
|
Bridey |
£10.00 |
Payment Issue |
|
51198 |
|
|
|
| 7155 |
2026-03-22 13:22 |
|
Zac |
£14.00 |
Dropped Keys |
|
54190 |
|
|
|
| 7173 |
2026-03-22 15:16 |
|
Katy |
2.75 |
Printer Issue/ Media empty |
|
54263 |
|
|
|
| 7183 |
2026-03-23 09:56 |
Mark |
customer |
13.00 |
Printer Issue/ Media empty |
|
MG01 |
didnt print 2nd order |
|
|
| 7186 |
2026-03-23 10:07 |
Kirsty |
Natalie |
14.00 |
Hardware/ Software |
|
54363 |
|
|
|
| 7196 |
2026-03-23 11:10 |
Kirsty |
Dharmesh |
10.00 |
Dirty Screen |
|
54093 |
|
|
|
| 7202 |
2026-03-23 11:42 |
Kirsty |
Ifeyinwa |
10.00 |
Hardware/ Software |
|
54177 |
|
|
|
| 7208 |
2026-03-23 12:13 |
Kirsty |
Leanne |
14.00 |
Faulty Keys |
|
54013 |
|
|
|
| 7218 |
2026-03-23 13:08 |
jordan |
customer |
18.99 |
Hardware/ Software |
|
HC003 |
|
|
|
| 7225 |
2026-03-23 13:41 |
Kirsty |
Azad |
10.00 |
Dirty Screen |
|
54280 |
|
|
|
| 7226 |
2026-03-23 13:49 |
Kirsty |
Alicia |
5.25 |
Printer Issue/ Media empty |
|
54281 |
|
|
|
| 7235 |
2026-03-23 14:42 |
Kirsty |
Carolina |
10.00 |
Hardware/ Software |
|
54421 |
|
|
|
| 7243 |
2026-03-23 15:28 |
Kirsty |
Rahmat |
10.00 |
Hardware/ Software |
|
53289 |
|
|
|
| 7244 |
2026-03-23 15:30 |
Kirsty |
Mohammed |
10.00 |
Hardware/ Software |
|
54438 |
|
|
|
| 7252 |
2026-03-23 16:38 |
Stephen |
Customer |
7.00 |
Hardware/ Software |
|
SW206 |
Order No: 17333 - unable to allocate key to customers order |
|
|
| 7257 |
2026-03-24 09:06 |
carole |
customer |
8.25 |
Printer Issue/ Media empty |
|
CR1 |
no media |
|
|
| 7263 |
2026-03-24 09:56 |
Stephen |
David |
10.00 |
Failed on Gov website |
|
54449 |
|
|
|
| 7268 |
2026-03-24 10:40 |
Stephen |
Tina |
10.00 |
Failed on Gov website |
|
52520 |
|
|
|
| 7270 |
2026-03-24 11:07 |
Stephen |
Jonathan |
10.00 |
Hardware/ Software |
|
54491 |
Shadow showing behind photo in booth - can a visit be arranged to this booth as several recent orders on the photobooth are showing a shadow behind the person taking the photo |
|
|
| 7275 |
2026-03-24 11:32 |
Stephen |
Kamil |
7.00 |
Hardware/ Software |
|
54499 |
Order No: 19342 - unable to cut 1 key on customers order |
|
|
| 7279 |
2026-03-24 11:59 |
Stephen |
Armaan |
14.00 |
Faulty Keys |
|
54512 |
Order No: 3252 - 3 keys on customers order are faulty |
|
|
| 7298 |
2026-03-24 14:13 |
Stephen |
Parminder |
10.00 |
Hardware/ Software |
|
54502 |
|
|
|
| 7304 |
2026-03-24 14:48 |
Stephen |
Claire |
11.25 |
Printer Issue/ Media empty |
|
54556 |
|
|
|
| 7306 |
2026-03-24 14:55 |
Hazel |
Customer |
15 |
Faulty Keys |
|
HC20 |
|
|
|
| 7307 |
2026-03-24 14:59 |
Stephen |
Amy |
1.50 |
Printer Issue/ Media empty |
|
54486 |
Refund for 2 prints customer did not receive |
|
|
| 7332 |
2026-03-25 10:03 |
|
David |
3 |
User/ No change given |
|
54809 |
|
|
|
| 7350 |
2026-03-25 11:47 |
|
Andy |
11.25 |
Printer Issue/ Media empty |
|
54384 |
ghosting image/ribbon slipping on this order |
|
|
| 7363 |
2026-03-25 13:20 |
Barry |
Customer |
12.00 |
User/ No change given |
|
BS133 |
Thought they could load own picture |
|
|
| 7371 |
2026-03-25 13:48 |
|
Sophie |
10 |
Dirty Screen |
|
54816 |
|
|
|
| 7381 |
2026-03-25 15:44 |
|
Lee |
10 |
Failed on Gov website |
|
54461 |
|
|
|
| 7384 |
2026-03-25 15:51 |
|
Qin Wu |
12 |
Failed on Gov website |
|
54805 |
|
|
|
| 7385 |
2026-03-25 16:06 |
|
Tina |
10.24 |
Printer Issue/ Media empty |
|
55047 |
out of media |
|
|
| 7389 |
2026-03-25 16:32 |
|
Nina |
9 |
User/ No change given |
|
54847 |
|
|
|
| 7453 |
2026-03-26 17:09 |
|
Julie |
10 |
Failed on Gov website |
|
53810 |
|
|
|
| 7457 |
2026-03-26 17:55 |
jordan |
customer |
10.00 |
Hardware/ Software |
28304 |
|
|
|
|
| 7460 |
2026-03-27 09:39 |
Kirsty |
Shubampreet Singh |
12.00 |
Hardware/ Software |
|
55381 |
stuck on printing |
|
|
| 7509 |
2026-03-27 17:34 |
Hazel |
Customer |
6.40 |
Printer Issue/ Media empty |
|
HC21 |
|
|
|
| 7556 |
2026-03-28 16:40 |
carole |
customer |
6.00 |
Hardware/ Software |
|
CR10 |
|
|
|
| 7566 |
2026-03-29 11:25 |
|
Tom |
£7.00 |
Faulty Keys |
|
55242 |
|
|
|
| 7595 |
2026-03-30 09:42 |
Kirsty |
Elena |
14.00 |
Hardware/ Software |
|
55516 |
Failed to cut any keys LK101 |
|
|
| 7604 |
2026-03-30 10:40 |
Kirsty |
Aimee |
10.00 |
Failed on Gov website |
|
55587 |
failed online too bright is over exposed |
|
|
| 7605 |
2026-03-30 10:41 |
|
Customer |
3.20 |
Printer Issue/ Media empty |
|
SC80 |
Reporting that the 7x5s are printing with lines |
|
|
| 7606 |
2026-03-30 10:47 |
Kirsty |
Andrew |
10.00 |
Hardware/ Software |
|
55506 |
|
|
|
| 7608 |
2026-03-30 10:56 |
Nick Clough |
Tia |
6.00 |
Hardware/ Software |
|
55591 |
cropped fun photos |
|
|
| 7610 |
2026-03-30 11:03 |
Nick Clough |
Kairen |
1.35 |
Printer Issue/ Media empty |
|
55543 1 of 2 |
quality issue |
|
|
| 7611 |
2026-03-30 11:04 |
Nick Clough |
Kairen |
2.40 |
Printer Issue/ Media empty |
|
55543 2 of 2 |
quality issue |
|
|
| 7616 |
2026-03-30 11:38 |
Nick Clough |
Hannah |
10.00 |
User/ No change given |
|
55629 |
pressed restart / timed out |
|
|
| 7625 |
2026-03-30 12:14 |
Kirsty |
Glen |
10.00 |
Payment Issue |
|
55728 1/3 |
|
|
|
| 7626 |
2026-03-30 12:15 |
Kirsty |
Glen |
10.00 |
Payment Issue |
|
55728 2/3 |
|
|
|
| 7627 |
2026-03-30 12:16 |
Kirsty |
Glen |
10.00 |
Payment Issue |
|
55728 3/3 |
|
|
|
| 7632 |
2026-03-30 12:36 |
Kirsty |
Elliot |
14.00 |
Faulty Keys |
|
55457 |
|
|
|
| 7646 |
2026-03-30 14:02 |
Kirsty |
Alexandre |
10.00 |
Dirty Screen |
|
55520 1/2 |
|
|
|
| 7647 |
2026-03-30 14:03 |
Kirsty |
Alexandre |
10.00 |
Dirty Screen |
|
55520 |
|
|
|
| 7649 |
2026-03-30 14:12 |
Kirsty |
Nima |
2.40 |
Printer Issue/ Media empty |
|
55881 |
|
|
|
| 7657 |
2026-03-30 14:58 |
Nick Clough |
Emily |
4.50 |
Printer Issue/ Media empty |
|
55762 |
image blurry. ghosting of colours |
|
|
| 7664 |
2026-03-30 15:22 |
Nick Clough |
Ian |
10.00 |
Failed on Gov website |
|
55603 |
failed online due to light hair and bright background |
|
|
| 7666 |
2026-03-30 15:29 |
Nick Clough |
Dave |
8.40 |
Payment Issue |
|
55722 |
coin jam |
|
|
| 7698 |
2026-03-31 10:37 |
Carl |
Customer |
10.00 |
Hardware/ Software |
28528 |
|
|
|
|
| 7722 |
2026-03-31 13:20 |
Carl |
Customer |
7.00 |
Dropped Keys |
28547 |
|
|
|
|
| 7731 |
2026-03-31 15:11 |
|
Paul |
7 |
Dropped Keys |
|
56038 |
last order didn't dispense key |
|
|
| 7733 |
2026-03-31 15:27 |
|
Caitlin |
10 |
Failed on Gov website |
|
56025 |
|
|
|
| 7743 |
2026-03-31 15:59 |
jordan |
customer |
10.00 |
Hardware/ Software |
28564 |
|
|
|
|
| 7748 |
2026-03-31 16:28 |
Barry |
Customer |
7.00 |
Hardware/ Software |
|
BS134 |
Unable to cut key error |
|
|
| 7762 |
2026-04-01 09:51 |
|
Chelsea |
14 |
Hardware/ Software |
|
56013 |
machine errored on order - no order number generated - screenshot shows a 'WerFault.exe Application error' on customers order - |
|
|
| 7768 |
2026-04-01 11:03 |
|
Maria |
36.99 |
Hardware/ Software |
|
49141 |
|
|
|
| 7774 |
2026-04-01 11:48 |
|
Lucy |
11.25 |
Printer Issue/ Media empty |
|
52251 |
|
|
|
| 7782 |
2026-04-01 12:47 |
|
Antanas |
10 |
Payment Issue |
|
55580 |
|
|
|
| 7787 |
2026-04-01 13:22 |
|
Panagiotia |
6 |
Hardware/ Software |
|
56149 |
|
|
|
| 7789 |
2026-04-01 13:35 |
|
Hannah |
10 |
Hardware/ Software |
|
55583 |
|
|
|
| 7805 |
2026-04-01 15:59 |
|
James |
10 |
Hardware/ Software |
|
56339 |
|
|
|
| 7811 |
2026-04-01 16:15 |
|
Maria |
10 |
Failed on Gov website |
|
56292 |
|
|
|
| 7813 |
2026-04-01 16:25 |
|
Michelle |
1.50 |
Hardware/ Software |
|
56396 |
|
|
|
| 7818 |
2026-04-01 16:45 |
Carl |
Customer |
10.00 |
Printer Issue/ Media empty |
|
GND-204-06817 |
|
|
|
| 7841 |
2026-04-02 09:40 |
|
Jean |
10 |
Hardware/ Software |
|
56182 |
|
|
|
| 7856 |
2026-04-02 12:52 |
Charlie |
customer |
7.25 |
Hardware/ Software |
|
CV1 |
Jura machine is very slow and cant seem to print the whole order |
|
|
| 7858 |
2026-04-02 13:26 |
|
Ash |
3.25 |
Printer Issue/ Media empty |
|
56563 |
|
|
|
| 7860 |
2026-04-02 13:27 |
|
Ash |
5.40 |
Printer Issue/ Media empty |
|
56563 |
|
|
|
| 7871 |
2026-04-02 15:16 |
|
Olivia |
3.75 |
Printer Issue/ Media empty |
|
55552 |
|
|
|
| 7872 |
2026-04-02 15:19 |
|
Customer |
7 |
Dropped Keys |
|
28682 |
didnt dispense keys and shut down |
|
|
| 7880 |
2026-04-02 15:58 |
|
Georgia |
10 |
Dirty Screen |
|
56497 |
|
|
|
| 7881 |
2026-04-02 16:01 |
|
Christopher |
1.50 |
Printer Issue/ Media empty |
|
56187 |
|
|
|
| 7882 |
2026-04-02 16:04 |
Carl |
Customer |
10.00 |
Hardware/ Software |
28689 |
|
|
|
|
| 7899 |
2026-04-03 09:40 |
|
Bradley |
19.99 |
Hardware/ Software |
|
56072 |
|
|
|
| 7907 |
2026-04-03 10:57 |
|
Tanya |
10 |
Failed on Gov website |
|
56700 |
back light showing up as circles on photo |
|
|
| 7918 |
2026-04-03 12:08 |
|
Thomas |
10 |
Failed on Gov website |
|
56618 |
|
|
|
| 7955 |
2026-04-04 09:07 |
Stephen |
Lizzie |
28.00 |
Hardware/ Software |
|
56754 |
Did not print customers order, customer paid a second time for order to print |
|
|
| 7957 |
2026-04-04 09:22 |
Stephen |
Mark |
10.00 |
Failed on Gov website |
|
55658 |
Refund 1/2 |
|
|
| 7959 |
2026-04-04 09:22 |
Stephen |
Mark |
10.00 |
Failed on Gov website |
|
55658 |
Refund 2/2 |
|
|
| 7960 |
2026-04-04 09:37 |
Stephen |
Emily |
10.00 |
Printer Issue/ Media empty |
|
56762 |
|
|
|
| 7965 |
2026-04-04 10:42 |
Stephen |
Ebaa |
10.00 |
Hardware/ Software |
|
56642 |
Customer Charged Twice |
|
|
| 7967 |
2026-04-04 11:09 |
Stephen |
Ayesha |
6.00 |
Hardware/ Software |
|
56786 |
Crashed while processing fun photo order for customer |
|
|
| 7968 |
2026-04-04 11:34 |
Stephen |
Customer |
7.00 |
Dropped Keys |
|
56804 |
Order No: 15335 - 1 key dropped into the key machine - looks like an issue with the clamping mechanism - can this be checked? |
|
|
| 7969 |
2026-04-04 11:42 |
Stephen |
Mysha |
12.00 |
Hardware/ Software |
|
56802 |
|
|
|
| 7971 |
2026-04-04 12:01 |
Stephen |
Mia |
10.00 |
Hardware/ Software |
|
56805 |
|
|
|
| 7973 |
2026-04-04 12:18 |
Phoebe |
- |
14 |
Faulty Keys |
28773 |
|
NA keys |
|
|
| 8009 |
2026-04-04 17:15 |
Stephen |
Kit |
10.00 |
Hardware/ Software |
|
56629 |
|
|
|
| 8011 |
2026-04-04 17:45 |
Nick Clough |
- |
6.00 |
Hardware/ Software |
|
NC38 |
fun photos not generated |
|
|
| 8049 |
2026-04-07 09:40 |
Nick Clough |
- |
7.00 |
Faulty Keys |
|
NC40 |
1 x key not turning in lock |
|
|
| 8051 |
2026-04-07 10:01 |
Stephen |
David |
10.00 |
Hardware/ Software |
|
56899 |
|
|
|
| 8052 |
2026-04-07 10:05 |
Hazel |
Customer |
7 |
Faulty Keys |
|
HC26 |
Didn't cut 1 key |
|
|
| 8059 |
2026-04-07 11:04 |
Stephen |
Gemma |
10.00 |
Failed on Gov website |
|
56925 |
Irish Passport Rejection |
|
|
| 8060 |
2026-04-07 11:06 |
Stephen |
David |
7.00 |
Faulty Keys |
|
56928 |
Order No: 514 - key cut is thicker than customers original key scanned |
|
|
| 8064 |
2026-04-07 11:33 |
Stephen |
Sabrina |
10.00 |
Dirty Screen |
|
56957 |
|
|
|
| 8065 |
2026-04-07 11:45 |
Stephen |
Kashif |
10.00 |
Dirty Screen |
|
56969 |
|
|
|
| 8112 |
2026-04-07 15:48 |
Stephen |
Toby |
6.00 |
User/ No change given |
|
53440 |
|
|
|
| 8116 |
2026-04-07 16:03 |
Charlie |
customer |
10.00 |
User/ No change given |
28916 |
|
|
|
|
| 8117 |
2026-04-07 16:10 |
Nick Clough |
- |
6.00 |
Hardware/ Software |
|
NC41 |
fun photos timed out |
|
|
| 8126 |
2026-04-07 16:48 |
Stephen |
Jade |
10.00 |
Hardware/ Software |
|
57104 |
|
|
|
| 8157 |
2026-04-08 11:10 |
Stephen |
Ahmet |
12.00 |
Hardware/ Software |
|
57222 |
Refund due to lighting issue in Booth - can the back lighting be checked as looks like the backlight has developed a fault |
|
|
| 8158 |
2026-04-08 11:17 |
Stephen |
Summer |
6.75 |
Printer Issue/ Media empty |
|
56602 |
Photos on customers order are Blurry, can printer be checked at this location? |
|
|
| 8167 |
2026-04-08 11:52 |
Stephen |
Thomas |
0.90 |
Printer Issue/ Media empty |
|
56914 |
Refund 1/2 |
|
|
| 8168 |
2026-04-08 11:53 |
Stephen |
Thomas |
0.90 |
Printer Issue/ Media empty |
|
56914 |
Refund 2/2 |
|
|
| 8171 |
2026-04-08 12:15 |
Stephen |
Ellie-Mae |
2.25 |
Hardware/ Software |
|
56959 |
|
|
|
| 8178 |
2026-04-08 12:52 |
Stephen |
Shabana |
14.00 |
Hardware/ Software |
|
56844 |
|
|
|
| 8187 |
2026-04-08 14:16 |
Carl |
Customer |
12.00 |
Hardware/ Software |
28980 |
|
|
|
|
| 8195 |
2026-04-08 14:48 |
Stephen |
Richard |
14.00 |
Faulty Keys |
|
55175 |
|
|
|
| 8197 |
2026-04-08 15:36 |
Stephen |
Adam |
7.00 |
Hardware/ Software |
|
57410 |
Order No: 2066 - unable to allocate key to customers order |
|
|
| 8200 |
2026-04-08 15:50 |
Stephen |
Ibrar |
12.00 |
Printer Issue/ Media empty |
|
57407 |
|
|
|
| 8202 |
2026-04-08 15:57 |
Stephen |
Customer |
10.00 |
Hardware/ Software |
|
57433 |
Photo rejected on Booth for quality issue - looks dark |
|
|
| 8204 |
2026-04-08 16:23 |
Stephen |
Chris |
12.00 |
Dirty Screen |
|
57206 |
|
|
|
| 8207 |
2026-04-08 16:33 |
Stephen |
Fergal |
14.00 |
Faulty Keys |
|
56827 |
Order No: 2850 - 3 keys on customers order are faulty |
|
|
| 8218 |
2026-04-09 09:33 |
Stephen |
Gail |
10.00 |
Payment Issue |
|
57383 |
|
|
|
| 8225 |
2026-04-09 10:15 |
Stephen |
Laura |
£1.50 |
Hardware/ Software |
|
57392 |
|
|
|
| 8229 |
2026-04-09 10:50 |
Stephen |
Shaidat |
10.00 |
Hardware/ Software |
|
57158 |
|
|
|
| 8230 |
2026-04-09 11:07 |
Stephen |
Zameer |
10.00 |
Hardware/ Software |
|
57431 |
|
|
|
| 8236 |
2026-04-09 11:38 |
Stephen |
Jonathan |
14.00 |
Hardware/ Software |
|
57574 |
Order No: 4078 - 1 key dropped into key machine and unable to produce other 2 keys on customers order |
|
|
| 8237 |
2026-04-09 11:55 |
Stephen |
Kirsi |
7.00 |
Faulty Keys |
|
57562 |
Order No: 2091 - 1 key on customers order is faulty |
|
|
| 8241 |
2026-04-09 12:22 |
Stephen |
Lucy |
64.15 |
Hardware/ Software |
|
57519 |
Refund for Customer due to Active Job logged |
|
|
| 8253 |
2026-04-09 13:08 |
Stephen |
Kevhaunne |
8.00 |
Payment Issue |
|
57634 |
Refund 1/2 |
|
|
| 8256 |
2026-04-09 13:15 |
Stephen |
Kevhaunne |
12.00 |
Hardware/ Software |
|
57634 |
Refund 2/2 |
|
|
| 8276 |
2026-04-09 15:30 |
Nick Clough |
Lorraine |
17.99 |
Hardware/ Software |
|
KH08 |
no image |
|
|
| 8284 |
2026-04-09 16:06 |
Stephen |
Dhandapani |
10.00 |
Payment Issue |
|
57276 |
Paid Twice |
|
|
| 8306 |
2026-04-10 10:12 |
Stephen |
Michaela |
10.00 |
Failed on Gov website |
|
57793 |
Photo Rejected for UK Passport |
|
|
| 8311 |
2026-04-10 10:36 |
Nick Clough |
customer |
31.99 |
User/ No change given |
|
NC42 |
no image on cushion template |
|
|
| 8342 |
2026-04-10 13:26 |
jordan |
customer |
14.00 |
Faulty Keys |
29116 |
|
|
|
|
| 8380 |
2026-04-11 11:15 |
jordan |
customer |
10.00 |
Hardware/ Software |
29167 |
JH14 |
|
|
|
| 8385 |
2026-04-11 12:01 |
carole |
n/a |
31.80 |
Printer Issue/ Media empty |
|
CR40 |
no media |
|
|
| 8391 |
2026-04-11 13:27 |
jordan |
customer |
14.00 |
Faulty Keys |
|
JH23 |
|
|
|
| 8393 |
2026-04-11 14:20 |
jordan |
customer |
8.25 |
Hardware/ Software |
29179 |
JH23 |
tried sending the order back on through to the printer but says printer unavailable for this order |
|
|
| 8395 |
2026-04-11 14:37 |
Nick Clough |
- |
14.00 |
Dropped Keys |
|
NC44 |
2 keys dropped |
|
|
| 8404 |
2026-04-11 16:35 |
carole |
n/a |
6.00 |
Hardware/ Software |
|
CR50 |
|
|
|
| 8406 |
2026-04-11 16:49 |
|
Customer |
10.50 |
Printer Issue/ Media empty |
|
SC82 |
|
|
|
| 8413 |
2026-04-12 10:31 |
|
Sherie |
£12.00 |
Dirty Screen |
|
579474 |
|
|
|
| 8419 |
2026-04-12 12:13 |
carole |
n/a |
10.00 |
Faulty Keys |
|
CR50 |
paid £10 so will need £3 change that's why refund is £10 |
|
|
| 8432 |
2026-04-12 13:43 |
Phoebe |
- |
7 |
Dropped Keys |
29216 |
|
|
|
|
| 8444 |
2026-04-12 15:13 |
|
Pamala |
£10.00 |
Printer Issue/ Media empty |
|
57772 |
|
|
|
| 8446 |
2026-04-13 09:23 |
Nick Clough |
Stephanie |
6.75 |
Printer Issue/ Media empty |
|
58052 |
Ghosting on printed images will need engineer to check printer |
|
|
| 8450 |
2026-04-13 09:52 |
Nick Clough |
Naomi |
6.00 |
Hardware/ Software |
|
58078 |
fun photos not generating |
|
|
| 8455 |
2026-04-13 10:12 |
Nick Clough |
Natalie |
2.70 |
Printer Issue/ Media empty |
|
58113 |
missing prints - due to printer switch over |
|
|
| 8457 |
2026-04-13 10:38 |
Nick Clough |
Lucas |
12.20 |
Faulty Keys |
|
58151 |
3 keys not working in lock store in ROI paid 14 euros |
|
|
| 8459 |
2026-04-13 10:52 |
Nick Clough |
Barbara |
1.80 |
Printer Issue/ Media empty |
|
58170 |
printer ran out and missing 2 prints |
|
|
| 8460 |
2026-04-13 11:14 |
Stephen |
Customer |
4.00 |
User/ No change given |
|
SW301 |
Refund for £4.00 change owed to customer |
|
|
| 8467 |
2026-04-13 11:40 |
Kirsty |
Louie |
10.00 |
Hardware/ Software |
|
58196 |
|
|
|
| 8472 |
2026-04-13 12:02 |
Kirsty |
Jeremy |
14.00 |
Hardware/ Software |
|
58198 |
|
|
|
| 8477 |
2026-04-13 12:23 |
Kirsty |
Rebecca |
1.50 |
Hardware/ Software |
|
58202 |
|
|
|
| 8478 |
2026-04-13 12:28 |
Kirsty |
Iryna |
6.00 |
Printer Issue/ Media empty |
|
58212 |
|
|
|
| 8479 |
2026-04-13 12:35 |
Phoebe |
- |
6 |
Hardware/ Software |
|
PH40 |
|
|
|
| 8482 |
2026-04-13 12:47 |
Kirsty |
summer |
7.00 |
Faulty Keys |
|
58224 |
LK101 won't turn |
|
|
| 8494 |
2026-04-13 14:01 |
Kirsty |
Harriett |
36.40 |
Printer Issue/ Media empty |
|
58246 |
Printer unavailable |
|
|
| 8498 |
2026-04-13 14:25 |
Kirsty |
Mark |
7.00 |
Dropped Keys |
|
58234 |
Didn't dispense key no errors shown - LK156 |
|
|
| 8503 |
2026-04-13 15:16 |
Kirsty |
Nisanth |
10.00 |
Dirty Screen |
|
58269 |
|
|
|
| 8504 |
2026-04-13 15:21 |
Kirsty |
Scotty |
14.00 |
Faulty Keys |
|
57848 |
LK126 |
|
|
| 8505 |
2026-04-13 15:26 |
Kirsty |
Mark |
10.00 |
Payment Issue |
|
58278 |
|
|
|
| 8508 |
2026-04-13 15:38 |
Kirsty |
Kirsten |
14.40 |
Printer Issue/ Media empty |
|
57328 |
|
|
|
| 8510 |
2026-04-13 15:44 |
Kirsty |
Natalie |
14.00 |
Faulty Keys |
|
58057 |
LK104 |
|
|
| 8528 |
2026-04-13 17:42 |
Carl |
Customer |
12.00 |
Hardware/ Software |
29303 |
|
|
|
|
| 8531 |
2026-04-14 09:06 |
Nick Clough |
Taise |
10.00 |
User/ No change given |
|
58032 |
trying to take picture of baby |
|
|
| 8533 |
2026-04-14 09:21 |
Nick Clough |
Georgia |
6.00 |
Payment Issue |
|
58069 |
took two payments |
|
|
| 8535 |
2026-04-14 09:32 |
Nick Clough |
Susan |
10.00 |
Payment Issue |
|
58079 |
paid twice |
|
|
| 8539 |
2026-04-14 10:00 |
Nick Clough |
Samira |
10 |
Printer Issue/ Media empty |
|
58365 1 of 2 |
failed to print |
|
|
| 8541 |
2026-04-14 10:01 |
Nick Clough |
Samira |
10.00 |
Printer Issue/ Media empty |
|
58365 2 of 2 |
failed to print |
|
|
| 8543 |
2026-04-14 10:16 |
Nick Clough |
Elisha |
4.05 |
Printer Issue/ Media empty |
|
58388 |
did not print |
|
|
| 8552 |
2026-04-14 12:13 |
Nick Clough |
Janette |
2.25 |
Printer Issue/ Media empty |
|
58217 |
lines on prints |
|
|
| 8596 |
2026-04-15 09:31 |
Nick Clough |
Chloe |
10 |
Printer Issue/ Media empty |
|
58609 |
blemish on photo |
|
|
| 8600 |
2026-04-15 09:51 |
Nick Clough |
Uzma |
7.00 |
Faulty Keys |
|
58444 |
1 key not working in lock |
|
|
| 8604 |
2026-04-15 10:22 |
Nick Clough |
Rea |
10.00 |
Hardware/ Software |
|
58479 |
software froze |
|
|
| 8619 |
2026-04-15 12:15 |
Nick Clough |
Athena |
10.00 |
Hardware/ Software |
|
58438 |
software froze |
|
|
| 8623 |
2026-04-15 12:27 |
carole |
n/a |
10.00 |
Dirty Screen |
|
CR1 |
|
|
|
| 8630 |
2026-04-15 13:25 |
Nick Clough |
Melad |
14.00 |
Dropped Keys |
|
58381 |
2 keys dropped |
|
|
| 8633 |
2026-04-15 13:46 |
Nick Clough |
Bryan |
14.00 |
Faulty Keys |
|
58445 |
|
|
|
| 8638 |
2026-04-15 14:27 |
Nick Clough |
Hannah |
0.75 |
Printer Issue/ Media empty |
|
58702 |
only printed one colour on one of the prints |
|
|
| 8645 |
2026-04-15 15:08 |
Nick Clough |
Bernard |
2.75 |
User/ No change given |
|
58684 |
no image on mini prints |
|
|
| 8654 |
2026-04-15 15:49 |
Nick Clough |
Pete |
10.00 |
Dirty Screen |
|
58719 |
dirty screen out of focus |
|
|